Zach Wermich
Articles
How to cancel or change my reservation?
To cancel or change your reservation, please contact the booking site directly. You can find the booking site’s contact details in your confirmation email.
If you can’t find your booking confirmati...
Getting listed on ZenTravel
If you are an independent hotelier or you work for a hotel chain, connectivity provider or an online travel agent, you can submit your application to get listed on ZenTravel here.
How do I change my password or deactivate my ZenTravel account?
This article is aimed for user accounts only. If you are a property/ hotel owner, you can manage your account here.
Resetting your password
You can easily and securely reset your...
What's included in the price?
Taxes and additional fees are not included in the price displayed on our website. These may vary depending on factors such as location or the booking site.
Prices are displayed per room and per nig...
Where is my booking confirmation?
Sometimes it can take up to 72 hours for the booking confirmation to be received at your email address.
Did not receive anything yet?
Check your spam folder - In most cases, the confirmation email ...
Contact for marketing/ business offer
If you would like to submit a business proposal to ZenTravel, please fill out the form here.
It will be forwarded to the responsible team who might get in touch with you, if the offer is of in...
How do I unsubscribe from newsletters?
You can unsubscribe from our newsletters anytime by pressing the “unsubscribe” button at the very bottom of the email.
If you experience any difficulties unsubscribing, get in touch and our Us...
What is ZenTravel?
We are a metasearch engine that compares accommodation prices and offers provided to us by many different online booking sites. We compare and display different offers from many booking sites, and ...
How do I get more information on a deal?
Please contact the booking site or accommodation provider offering the deal directly.
You’ll see their name clearly displayed next to the price on ZenTravel, and you can find their contact details ...
Why doesn’t the property have my reservation?
Before arriving at the property
It can sometimes take a few days for the booking site to communicate your reservation details to the property. If your reservation still isn’t showing up after this ...
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