Zach Wermich
Articles
Where can I leave feedback on ZenTravel's advertising campaigns?
If you have any questions or would like to share feedback on any of our advertising campaigns, please contact us here.
Your thoughts and suggestions help us improve our services and better tailor...
What is ZenTravel Book & Go?
With ZenTravel Book & Go we provide services throughout the booking process by enabling you to select a room and facilitate the reservation between you and selected booking sites and accommodation ...
How do I know if the booking site is legitimate?
Before displaying rates from a booking site on ZenTravel, we conduct a background check and continuously monitor their performance to ensure their legitimacy.
If you’re having trouble contacting t...
Who do I contact about a refund or an invoicing inquiry?
If you would like to inquire about a refund or anything to do with your invoice, please contact the booking site directly. They are responsible for booking and payment processes, so they are in the...
How do I redeem my ZenTravel cashback voucher?
In order to redeem your ZenTravel cashback voucher, please attach a copy of your booking confirmation and enter your information into this form.
How does ZenTravel determine the "our recommendations" sort?
The "our recommendations" feature is based on a dynamic algorithm that shows you a range of attractive and relevant offers we think you’re going to love. We display in green a “recommended deal” wh...
How do I report an error?
If the accommodation, location, or room type you have received is incorrect, or you are experiencing any other issues regarding your booking that you believe is an error on ZenTravel, please get in...
How can I submit a review or feedback on my stay?
You can share your experience with other travelers and review the property directly at the booking site. As they manage your reservation, they will be able to assist you with any feedback on your s...
Scam Advice
It can unfortunately occur that scammers misuse the ZenTravel brand, logos and/or domain, falsely presenting themselves as ZenTravel employees, affiliates, agents or representatives. Under these fa...
What factors do ZenTravel’s alternative sort filters take into account?
You can use alternative sort filters to help you explore the different accommodation offers on our site. You can sort your results thanks to the drop-down menu on our search results page which, in ...
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