How can I submit a review or feedback on my stay?

When you click on a deal that you saw on ZenTravel, we redirect you to the booking site to complete your reservation. After you make the payment to the booking site, you will receive a confirmation email at the email address used for the booking. This confirmation email from the booking site, includes all details about your reservation, as well as contact details of your stay and how to contact the booking site’s customer service.

You can share your experience with other travelers and review the property directly at the booking site. As they manage your reservation, they will be able to assist you with any feedback on your stay.

For further information on how ZenTravel incorporates your ratings and reviews, please see the information in this link.

Still need help? Check the information we offer on contacting the booking site.

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