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Who do I contact about a refund or an invoicing inquiry?

When you click on a deal that you saw on ZenTravel, we redirect you to the booking site to complete your reservation. After you make the payment to the booking site, you will receive a confirmation email at the email address used for the booking. This confirmation email from the booking site, includes all details about your reservation, as well as contact details of your stay and how to contact the booking site’s customer service.
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Zach Wermich

If you would like to inquire about a refund or anything to do with your invoice, please contact the booking site directly. They are responsible for booking and payment processes, so they are in the best position to help you. The booking site’s contact details can be found in your booking confirmation email.

Still need help? Check the information we offer on contacting the booking site.

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